Service concept
One center: customer focus
Two commitments: Pursue customer satisfaction and uphold service
Three-point support: all-round, high quality, fast
Four control: customer satisfaction ≥99%, service timely rate 100% zero service complaint rate, zero delivery responsibility error rate
Five Hearts Operation: We do: care, care, care, sincerity, enthusiasm,
Customer feels: rest assured, satisfied, comfortable, warm and enamored
Six specifications: grooming specifications, language specifications, code of conduct, dress code, facility specifications, process specifications