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Service concept


One center: customer focus


Two commitments: Pursue customer satisfaction and uphold service


Three-point support: all-round, high quality, fast


Four control: customer satisfaction ≥99%, service timely rate 100% zero service complaint rate, zero delivery responsibility error rate


Five Hearts Operation: We do: care, care, care, sincerity, enthusiasm,


Customer feels: rest assured, satisfied, comfortable, warm and enamored


Six specifications: grooming specifications, language specifications, code of conduct, dress code, facility specifications, process specifications